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Thread: Listening Whatsapp voice message make screen black and stop the message

  1. #1
    Member Lindsey's Avatar
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    Listening Whatsapp voice message make screen black and stop the message

    Hi everyone!
    I want to know how to stop this behavior of whatsapp. Always when i try to listen whatsapp voice messages it make my screen balck after few second play and then stop the sound..

    I can not hear complete message.

    Any help will be appreciated.
    Thanks

  2. #2
    Administrator M.A.A's Avatar
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    Its all happening due to light or proximity sensor . When your hand or ear pass through the sensor it makes your screen black the same as happened when you are listing the call by placing your phone on ear. So i will suggest you the try to make a phone call if it goes black immediately without covering the proximity sensor area (i.e, located near to ear speaker), then its problem with your device. if not then the problem is with the software causing light sensor malfunction.

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