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Thread: Google Chrome is freezing, no longer loads up web pages.

  1. #1
    Junior Member Joseph H Higuchi's Avatar
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    Google Chrome is freezing, no longer loads up web pages.

    I'm a Google Chrome user, and I prefer it over both Internet Explorer and Firefox. After a recent update I've run into problems, and Chrome no longer loads up web pages. It just sits there loading, but nothing ever happens.


    Begrudgingly, I've returned to IE and Firefox, both of which work perfectly fine, so I know that I have no problem with my Internet connection or PC, leaving me to deduce that the issue lies with Chrome.


    Have you ever heard of this before, and if so, do you know what I can do to fix it? I'd really like to return to using Chrome, as it's always been my favourite browser until this incident.

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    Administrator M.A.A's Avatar
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    I would appear that a recent update to Chrome has caused a few issues for different users, and this isn't the first I've heard of people having problems loading pages after a Chrome update. There are a couple of things you can try to fix it.
    Although first I'd recommend you run a virus and malware scan, just in case your issue is actually related to a malicious attack of some sort. To remedy the Chrome issue, start with the basics and first uninstall the browser via Control Panel and reinstall the latest version.
    Often this will clear any problems, and is the easiest way to fix the software in most cases. If this doesn't do the trick, you may need to do a bit of Registry tweaking to completely remove Chrome, as remnants of the program after an uninstall can cause complications.
    So, open up the Registry Editor and navigate to
    HKEY_CURRENT_ USER\Software\Google
    Once you've uninstalled Google Chrome, delete the Google Chrome folder and then try reinstalling Chrome all over again. This should then solve the issue, and leave you with a totally fresh install of the browser.

    Google Chrome is freezing,  no longer loads up web pages.-chrome-working-fine.jpg

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    Junior Member Joseph H Higuchi's Avatar
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    Thanks for the reply.

    I like to consider myself a careful computer user, and I try to make sure my PC is as secure as possible, with anti-virus, anti-malware and firewalls set up, and everything passworded. I also used your advice about using my PC as a limited user for my day-to-day activities.


    One thing that always concerns me is that I don't really know when a file is a virus, or simply a normal item. I rely totally on my security software finding and removing threats, and when I see something I'm not sure about, I have no real reference.

    This includes entries in the Task Manager. I'd like to not be solely reliant On my security software, and another option to help me would be really useful. Is there such a thing?

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    Administrator M.A.A's Avatar
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    Knowing what's a threat and what's normal activity on your PC is sometimes half the battle when it comes to system security. so any help is welcome. Many users have the same issue, and as a result some services has arisen to help. One such example is www.virustotal.com This is a website that allows users to upload a suspicious file, which will then be analyzed and results on its potential threat reported to you. This helps you stay informed if you find something on your PC you're not sure about.

    Windows' Task Manager also has options that can help, specifically, you can right-click any entry in the list and perform an online search for the task. This will allow you to quickly browse through the results to find out more about the task. Even better; you can download and install the free tool, Process Explorer.




    This is an advanced task manager application that delivers much more information than Windows' normal Task Manager, and it also identifies tasks and process in more detail, so you'll know what each entry is, and if you have to worry You can grab it from http://technet.microsoft.com/en-au/s.../bb896653.aspx.

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